Terms and Conditions for South West Tao US

Welcome to South West Tao US
These Terms and Conditions govern your use of our website and the purchase of spirulina products from our online
store. By accessing or using our site, you agree to be bound by these terms.
1. Product Information
• All spirulina products sold are intended for nutritional and wellness purposes only.
• We do not make medical claims. Consult a healthcare professional before use, especially if pregnant, nursing, or taking
medication.
2. Ordering and Payment
• Orders are processed upon receipt of full payment.
• We accept Visa, MasterCard, Amex and Discover.
• Prices are listed in USD and are subject to change without notice.
3. Shipping and Delivery
• We ship every Monday and Tuesday to all 50 states in continental US only. Orders are shipped in the order they are
received based on availability.
• Estimated delivery times are provided but not guaranteed.
• Shipping fees are calculated at checkout and may vary based on location and order size.
4. REFUND AND RETURNS POLICY
Because our products are perishable, we DO NOT accept returns or offer refunds once an order has been processed and
shipped. Please double-check your order carefully before completing your purchase.
�� Exceptions for Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us immediately. We’ll work with you to resolve the issue,
which may include a replacement or partial refund, at our discretion.
To help us resolve the matter quickly, we may ask you to provide:
• �� Photos of the damaged or incorrect items
• �� Your order details (order number, shipping info, etc.)
❓ Questions?
If you have any questions about this policy or need assistance, please reach out to our Customer Service at:
Info@southwesttaous.com
5. Intellectual Property
• All content on this site—including images, text, and branding—is the property of South West Spirulina INC. and may
not be reproduced without permission.
6. Privacy Policy
• Your privacy is important to us. We do not sell or share your personal information. Personal data collected during
checkout is used solely for order fulfillment and customer service.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
7. Limitation of Liability
• South West Tao US is not liable for any indirect, incidental, or consequential damages arising from the use of our
products or website.

8. Governing Law
• These terms are governed by the laws of the State of California, US. Any disputes shall be resolved in the courts of the
State of California, US.
Dispute Resolution through Binding Arbitration
By using this website and purchasing products from South West Tao US, you agree that any dispute, claim, or
controversy arising out of or relating to your use of the site, the purchase of products, or any aspect of your relationship
with South West Tao US, will be resolved through final and binding arbitration, rather than in court, except as otherwise
provided below.
9. Changes to Terms
• We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with the
updated effective date.